Community Guidelines
We built Stackr because solo queue sucks. Finding good teammates shouldn't mean scrolling through dead Discord servers, dealing with toxic players, or getting matched with someone who rage quits after round one. These guidelines exist for one reason: to keep our community competitive, respectful, and genuinely fun to be part of. They are not legal jargon written by lawyers. They are house rules, written by gamers who are tired of watching good communities rot from the inside out.
Welcome to the Squad
What Stackr stands for
Every lobby on Stackr represents a real person looking for the same thing you are: a solid squad, good comms, and a fair match. Whether you're grinding ranked in CS2, pushing Predator in Apex, climbing MMR in Dota 2, or dropping hot in PUBG, we are all here because playing with the right people makes every game better.
Stackr is built on three core values:
- Respect — Treat every player the way you'd want your duo partner to treat you. Behind every username is a person.
- Fair Play — Win on skill, not exploits. No cheating, no boosting, no smurfing. Earn your rank.
- Inclusivity — Gaming is for everyone. Every race, gender, sexuality, nationality, ability level, and background is welcome here. Full stop.
We know the gaming world has a reputation problem. Toxicity gets normalized. Harassment gets shrugged off as "just part of gaming." We reject that. Stackr exists to prove that competitive gaming and mutual respect are not mutually exclusive. You can trash talk and still be decent. You can compete hard and still be a good teammate.
Read these guidelines. They are shorter than a League queue dodge timer. If you play fair and treat people right, you will never have a problem here.
Respect Your Squadmates
The line between competitive banter and harassment
Competitive games get heated. We get it. Calling your teammate's play "questionable" after they whiff an AWP shot is one thing. Telling someone to uninstall based on their voice, accent, or username is something entirely different. We know the difference, and so do you.
The following behaviors will not be tolerated on Stackr:
- Hate speech or slurs targeting race, ethnicity, gender, sexual orientation, religion, nationality, disability, or any protected characteristic
- Sustained harassment, bullying, or targeted attacks against another player — in lobbies, chat, DMs, or reviews
- Doxxing or sharing another player's personal information (real name, address, social media, photos) without their consent
- Threats of violence, whether "joking" or not — we take all threats seriously
- Stalking or unwanted repeated contact through DMs or friend requests after being asked to stop
- Sexual harassment, unsolicited sexual content, or predatory behavior of any kind
- Encouraging or coordinating pile-ons, witch hunts, or targeted mass reporting against another player
Zero Tolerance
For everything else, context matters. We review reports with actual human judgment. A heated moment in a ranked lobby is different from a pattern of abuse across multiple sessions. Our moderation team looks at the full picture before taking action.
Play Fair, Win Fair
Earn your rank — no shortcuts
Stackr is a platform for finding teammates, not a marketplace for competitive advantages. The integrity of every match matters. When one player cheats or games the system, it degrades the experience for everyone in that lobby and everyone who trusted the matchmaking.
The following are prohibited on Stackr:
- Promoting, advertising, or linking to cheat software, aimbots, wallhacks, or any form of game modification designed to provide unfair advantage
- Offering or soliciting boosting services — paid or free. If you didn't earn the rank, it doesn't count
- Encouraging smurfing or creating secondary accounts to play at a lower skill level than your actual ability
- Account sharing, selling, trading, or renting — your Stackr account is yours alone
- Intentionally exploiting platform bugs, matchmaking glitches, or rating system vulnerabilities instead of reporting them
- Manipulating the lobby system to dodge opponents, inflate stats, or artificially control who you're matched with
- Win trading, match fixing, or any form of arranged outcomes between players or teams
Found a bug or exploit? Report it to security@stackr.gg. We take responsible disclosure seriously, and we will never punish someone for reporting a vulnerability in good faith.
Keep Comms Clean
Chat, DMs, lobbies, and reviews
Stackr has multiple communication channels: lobby chat, direct messages, lobby titles and descriptions, player reviews, and profile bios. Every single one of them is covered by these guidelines.
Chat and Direct Messages
- No spam — don't flood channels with repeated messages, copypasta, or bot-like behavior
- No NSFW content — keep it PG-13. No explicit images, gore, or shock content in any form
- No advertising or self-promotion — don't use Stackr chat to promote your stream, Discord server, product, or service unless it's directly relevant to the lobby you're in
- No phishing links, malware, or suspicious URLs — sharing links designed to steal credentials or install malware is an instant ban
- No excessive caps lock, unicode spam, or deliberately unreadable formatting designed to disrupt conversation
Lobby Titles and Descriptions
Your lobby is the first thing potential teammates see. Keep titles accurate and descriptions honest. No slurs in lobby names. No misleading rank requirements designed to troll. No bait-and-switch lobbies that advertise one game but play another.
Player Reviews and Ratings
The review system is the backbone of Stackr's trust network. Your reputation score follows you, and it only works if reviews are honest.
- Write honest reviews based on actual gameplay experience — did they comm well? Were they on time? Did they play their role?
- No revenge reviews — a bad game is not a reason to tank someone's reputation
- No coordinated rating manipulation — organizing friends to mass upvote or downvote a player is detectable and bannable
- No reviews based on protected characteristics — rate gameplay, not identity
Lobby Etiquette
Be the teammate you'd want to find
Joining a lobby is a commitment. It might not be a blood oath, but it's a promise that you're going to show up, communicate, and play the match. Other players are counting on you.
- Show up on time — if you join a lobby, be ready when the squad is ready. Don't make four people wait because you queued for something else
- Communicate with your squad — use the lobby chat, hop in the Discord channel, call out in-game. Silent teammates lose games
- Don't rage quit mid-match — we all have bad games. Leaving your squad 4v5 because you died early is not competitive, it's selfish
- Don't AFK in lobbies — if you're not going to play, leave the lobby so someone else can take your spot
- Respect the lobby owner's rules — if they set rank requirements, language preferences, or playstyle expectations, honor them. If those rules don't work for you, find a different lobby
- Finish what you start — if you committed to a best-of-3 or a full session, see it through. Bailing after one loss tanks everyone's experience
Your Reputation Follows You
Reporting & How We Handle It
See something wrong? Tell us.
We cannot fix what we do not know about. If someone is breaking these guidelines, report them. It takes thirty seconds and it makes Stackr better for everyone.
How to Report
- Player profiles — hit the report button on any player's profile page
- Lobbies — report a lobby directly from the lobby detail view
- Messages — report individual messages in chat or DMs with the report action
- Reviews — flag reviews that violate guidelines from the review itself
- Email — for serious or complex issues, email us at reports@stackr.gg with screenshots and context
What Happens After You Report
- Your report enters our moderation queue. We aim to review every report within 24 hours.
- A real human on our moderation team reviews the report. We look at context: chat logs, match history, prior behavior, and the severity of the violation.
- We take action based on our enforcement tiers (see below). The reporter is notified that action was taken, but not the specific punishment — that's between us and the offender.
- All reports are confidential. The reported player will never know who filed the report.
Reports Keep Stackr Safe
A note on false reports: Weaponizing the report system is itself a violation. Filing false reports to harass someone, mass reporting a player you lost to, or abusing the system to get someone banned without cause will result in enforcement action against the reporter. Report honestly or don't report at all.
Enforcement: What Happens When You Break the Rules
Fair, transparent, and proportional
We use a tiered enforcement system. The severity of the action matches the severity of the violation. We are not here to power trip or ban people for breathing wrong. But we will protect this community without hesitation when the situation calls for it.
Tier 1: Warning
A formal notice that your behavior crossed a line. You will receive an email notification explaining what happened and which guideline was violated. No gameplay impact, no restrictions. Consider it a tap on the shoulder.
Typical triggers: mild BM in chat, minor lobby description violations, a one-off heated moment that did not rise to the level of harassment, first-time low-severity infractions.
Tier 2: Temporary Mute
Your ability to send messages, DMs, and lobby chat is suspended for 24 to 72 hours. You can still browse lobbies, join matches, and play normally. You just cannot communicate on the platform during the mute period.
Typical triggers: repeated toxicity after a Tier 1 warning, sustained harassment in chat, spam or disruptive messaging, inappropriate lobby titles or descriptions after being warned.
Tier 3: Temporary Ban
Full account suspension for 7 to 30 days depending on severity. You cannot log in, join lobbies, or access any Stackr features during the suspension period. Your profile will show as inactive to other players.
Typical triggers: promoting cheating software or boosting services, doxxing attempts, coordinated harassment campaigns, severe or repeated violations after prior enforcement, sharing NSFW or shock content, rating manipulation schemes.
Tier 4: Permanent Ban
Account permanently terminated. All associated data deleted. IP and hardware identifiers flagged to prevent re-registration. You are done on Stackr.
Permanent Bans Are Reserved for the Worst Offenses
- Confirmed use or distribution of cheating software
- Credible threats of real-world violence
- Child sexual abuse material (CSAM) — reported to law enforcement immediately
- Ban evasion — creating a new account after a previous ban
- Selling, trading, or purchasing Stackr accounts
- Doxxing that results in real-world harm or was clearly intended to cause it
- Systematic exploitation of platform vulnerabilities after being warned
Enforcement decisions take into account your full account history. A player with hundreds of positive reviews and one bad day will be treated differently than an account with a pattern of violations. We look at the whole picture.
Appeals
We make mistakes too
We are a team of humans making judgment calls, and sometimes we get it wrong. If you believe your ban or enforcement action was a mistake, you have every right to appeal.
How to Appeal
- Send an email to appeals@stackr.gg from the email address associated with your Stackr account.
- Include your Stackr username, the date of the enforcement action, and a clear explanation of why you believe the decision was incorrect.
- Provide any context or evidence that supports your case. Screenshots, match IDs, chat logs — anything that helps us understand your perspective.
- Our appeals team (separate from the original moderation team) will review your case within 3 business days.
- You will receive a written response with our decision and the reasoning behind it.
What gets overturned: Mistaken identity, context that was missed in the original review, new evidence that changes the picture, situations where moderation applied the wrong tier of enforcement. We have reinstated accounts and we will continue to do so when the evidence supports it.
What rarely gets overturned: Permanent bans for confirmed cheating, CSAM, or credible threats of violence. The bar for overturning these is extraordinarily high, but even in these cases, we will review your appeal fairly.
We'd Rather Correct a Mistake Than Punish an Innocent Player
One final thing: these guidelines will evolve. As Stackr grows and our community changes, we will update these rules to address new situations. Major changes will be announced on our blog and through in-app notifications. The latest version always lives on this page.
Now go find your squad. GG.